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Features
FacetPhone comes with all the features you can expect in a phone system such as auto-attendant, voice mail, conferencing, caller ID support, call detail recording, etc.
FacetPhone also includes call center features like automatic call distribution, call monitoring, call barge-in, call recording and queue management.
With it's computer user interface FacetPhone provides visual voice mail management, enterprise instant messaging, presence and availability management and easy administration.
FacetPhone's VoIP technology enables branc hoffice and telecommuter support for toll bypass and true remote employee integration.
See feature details.
 System Architecture, Branch Offices, Telecommuters
FacetPhone's architecture makes it a cost effective and highly scalable business communications system. FacetPhone consists of software funning on a standard computer server which controls IP telephony gateways using standard protocols. Because FacetPhone uses industry standard components and protocols, new devices that can interact with FacetPhone are constantly coming to market.
FacetPhone was designed from the ground up as a next generation PBX based on Voice Over IP. This has made it a natural
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Jobber Advantages
Use one phone system for all your remote locations.
- All locations become extensions.
- Transfer customer calls between locations
- No phone charges to talk to staff at any location
- Integrate your inhouse software to dial and operate the phone with you.
- Use your laptop as a phone while traveling
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solution for integrating branch offices and telecommuters into the corporate phone system. With proper Internet service including, QoS, the phone system can effectively be distributed across the world.
See architecture details
Customer Benefits
FacetPhone benefits different users in different ways, but in some ways it benefits everyone.
To begin with, it's cost effective and has an open and incrementally expandable architecture that keeps it cost effective forever.
For multi-branch companies or companies with telecommuters, you can have the entire enterprise on one seamless phone system.
The computer user interface gives users easy access to all the features of the phone system and provides presence management and enterprise instant messaging.
Integration with the company's IT systems increases employee productivity.
See customer benefit details
See FacetPhone ROI document
Differentiators
FacetPhone was originally designed as an IP telephony system as opposed to legacy PBX systems that have had an IP component added on.
FacetPhone runs on reliable, scalable, cost effective Linux/UNIX servers as opposed to being based on a Windows platform.
FacetPhone provides a Java user interface that will run on any desktop or laptop computer whether it is Windows, MAC or Linux.
FacetPhone's integration with computer applications goes far beyond simple TAPI provided on other systems. FacetCorp has created UTAPI and NetTAPI interfaces for more extensive integration with your business IT systems.
See Differentiator Details
Integration With Business IT Systems
FacetPhone can integrate with virtually any IT system. Microsoft TAPI (Telephone Application Programmer Interface) provides limited functionality.
Therefore, FacetCorp has developed two additional interfaces for integrating FacetPhone with computer applications. UTAPI (Universal TAPI) provides integration with non-Windows applications and NetTAPI is an evolving protocol that allows deeper integration between the phone system and your business applications.
See Integration Details 
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